Generally speaking, the term User Experience (UX) encompasses the perceptions of users and their reactions to a product or service during use. Our digital services must therefore convince our customers from start to finish with reliable and intuitive usability.
The clear and comprehensible presentation of complex data volumes and processes on mobile and desktop devices is naturally a major challenge. Knowing the requirements of our customers in detail is therefore crucial for our successful UX design. Our interdisciplinary teams of logistics and design specialists collect and analyze the relevant insights and coordinate navigation and functions perfectly in order to develop an outstanding process design that guides our users through the application and thus optimally supports the logisticians in their daily work.